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Whether you have a technical question or just wish to say hello, we’re here for you 24 hours a day, seven days a week. Just fill out the form below, and we’ll be in touch within 24 hours. Oh, don’t forget to download the app.

Our Success Depends on Your Feedback

We’ve poured our hearts and souls into bringing Univision Mobile Money to you. It is extremely important to us that you have an excellent experience when using the App. As you use it, if there is anything that could work better in your opinion, we want to hear about it. Your suggestion might just improve the way Hispanics manage their money. Gracias!

The Univision Mobile Money Prepaid Cards are issued by either MetaBank®, Member FDIC or by Metropolitan Commercial Bank®, Member FDIC. Please see the back of your card to see which bank has issued it. Cards issued by MetaBank® are pursuant to license by Mastercard International Incorporated. The Univision Mobile Money Virtual Prepaid Mastercard and the Univision Mobile Money Prepaid Mastercard is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International.  “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted and must be surrendered upon demand.

FOR CUSTOMER SERVICE CALL Catalina Mobile Payments AT 1-855-398-7657

This card may be used where Debit Mastercard is accepted. Subject to ID verification and card activation.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.